Objective: My objective and approach to work is aimed at achievement of goal, individual as well as organizational, direct and assertive. My aim is to direct, organize and deliver training and development programs for employees to increase individual as well as organizational performance while simultaneously working in improving the employee morale and enhancing their skills. Career Summary: • I believe in the power of fostering collaboration, empowering performance & driving excellence across business domains for delivering results in a constantly evolving business environment. I lead teams & develop organization capabilities towards achievement of long & short terms goals. • Rapidly progressive career of over 14 years, I have gained expertise and experience in various facets of Learning & Development, Training, Neuro Linguistic Programming across different industry verticals across IT, Finance & Engineering. • An NLP Master Practitioner, a Coach, Communications Trainer, English Language Trainer, Behavioral trainer and an Instructional Designer with strengths in Content Development, Delivering Training effectively, Learning & Development activities, Performance Management, Recruitment, and team handling. • Trained more than 2000 associates at Entry/Middle/Senior Management Level. • Career & Life peak performance coach. • Certified Learning & Development Manager. • Master Practitioner in Neuro Linguistic Programming. • Coached IT employees in Communication skills, Behavioral skills and cultural sensitivity. • Led a team of more Deputy Managers, Assistant Managers and Senior & Junior L & D Executives at pan India level. Organizational Experience • Learning & Development Manager (Head) at INSOFE – International School of Engineering, Hyderabad since April 2017 • Deputy Manager – Academics at HCL TalentCare Pvt. Ltd. From September 2015 till December 2016 • Master Trainer and Lead Consultant – Life Skills at Cognizant Technology Solutions from May 2012 to September 2015 • Freelance Training Consultant with Evolve – NIIT from November 2007 till May 2012. • Assistant Manager – Training and Development at Karvy Stock Broking Limited from July 2006 till October 2007 • Assistant Professor at Deccan School of Management from June 2005 till July 2006. • Process Specialist at HSBC Data Processing India from September 2003 till June 2005. Roles and responsibilities at INSOFE: INSOFE is into Data Science and Artificial Intelligence primarily training Engineers in Big Data Analytics and Artificial Intelligence. I established the Learning and Development Unit here to improve the performance of our trainees and our internal employees, Report directly to the Director of Academics at INSOFE. • Coaching Data Scientists in career changes, career advancement and professional development. • Started the Learning & Development intervention ad setup the L &D function at INSOFE. • Developing Team Leads for effective performance of their teams. • Looking after the entire training cycle from requirements gatherings, understanding the needs, competency mapping, instructional designing, content development, delivery of training and assessment of training delivery. • Leading the operations of the training department to ensure effective delivery of training. • Coaching and counselling trainees and employees for improvement in performance of their roles. • Developed the Competency Mapping Plan. • Developed and enrolled Training Plans and Career Advancement plans for employees. • Developed the TNA framework. • Developed Induction and training framework – We CARE – (Work Eligibility Check & Rehearsal) for students to ensure professional development. Key Competencies Coaching • Life transformation specialist & Career coach for students and clients. • Counselling and coaching for peak performance using NLP. Behavioral Training • Behavioral trainer specializing in NHT, Lateral level trainings and leadership development. • Skill enhancement programs in BPO. • Coaching IT And BPO employees for Communication Excellence in team building skills. Training Delivery • Induction of the employees in IT as well as BPO industries. • Involved in floor support and on job training of the process. • Coaching employees for performance improvement. • Delivery of leadership trainings, behavioral skills trainings, language training and productivity tools trainings. Learning and Development  Lead role in designing, developing & implementing learning interventions for employees & also lead the talent development interventions.  Develop and institutionalize assessments of learning needs and training plans  Develop learning modules and programs with internal resources and external agencies support  Responsible for executing the entire training process, need assessment, development of training programs, including content, delivering of training programs and evaluation of effectiveness of training.  Work directly with business leaders to define and coordinate customized programs based on their group’s needs.  Ensure quality of training delivery conforms to pre-defined standards Team Management:  Manage the performance of the team for e.g. performance appraisals, confirmation and ongoing feedback and training  Provide efficient leadership to the team  Formulate long term plans for the development and motivation of the team.  Offer cordial work environment and cohesive work relationship to the reportees to facilitate performance.  Coach and mentor team members by involving them in decision making process  Facilitate peer to peer coaching within the team.  Rapidly picked up performance issues and ensured an improvement through successive counseling and coaching. Client Management: • Handled different clients independently.  Understood specific Client requirements for each Operation of training  Delivered the required behavioral/functional training to ensure client satisfaction.  Fulfilled client needs in terms of behavioral/functional training.  Evaluated potential strategies and road maps to get to end goal.  Conducted efficient and effective Meeting and discussing the scope of training interventions for training employees.  Involved in designing content and development in accordance with clients. Education Qualification: • M. Phil in Management • M.B.A. specialized in HRM • B. Com Certifications: • Master Practitioner in NLP • ABNLP certified NLP Practitioner • Licensed Training & Development Specialist. (Certification in Instructional designing, psychometric testing professional, Learning and development Manager, Master facilitator and trainer. • Soft Skills Trainer Personal qualifications:  Have a strong sense of commitment to results of urgency  Am prepared to go beyond the scope of my role/authority and take personal risk to achieve goals.  Am conversant with delivery models, modes of training, cultural nuances and their implications  Strong presentation and facilitation skills  Excellent written and oral communication skills Key Achievements: • Have been honored with “Best Behavioral Trainer” award in 2014 across Cognizant. • Appreciated by my Learning and Development Manager as: “Your contribution has taken us a step closer to our vision! The company values your contribution and looks forward to reward hard working and loyal employees like you. We are proud to have you with us. Congratulations and keep up the good work”

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